(

c

(

CHILDREN'S HEALTH INITIATIVE
Report on Application Activity
REPORTING PERIOD

FIELD ACTIVITIES

TOTAL

Jan 2-5

Jan 8-12

Total Medi-Cal Applications

127

95

97

134

64

517

Total Number of Children

148

105

120

174

82

629

Totai Heaithy Families Appiications

81

110

92

116

47

446

Total Number of Children

149

199

166

205

79

798

Total Healthy Kids Appiications

109

176

114

133

61

593

Total Number of Children

197

306

187

209

99

998

Total Applications

317

381

303

383

172

1556

Total Children

494

610

473

588

260

2425

Daily Workday Average for Children

124

122

118

118

87

CALL CENTER ACTIVITIES

Jan 16-19 Jan 22-26 Jan 29-31

Jan 2-31

REPORTING PERIOD
Jan 2-5

Jan 8-12

Jan16-19

Jan 22-26 Jan 29-31

Total

Total English
Total Spanish

134

161

121

121

67

604

138

172

107

130

73

620

Total Vietnamese

28

43

29

10

5

115

368

462

317

339

162

1648

92

92

79

68

54

Total Inbound Call Volume

Daily Average of Call Volume

CHI Activity Report for February 2, 2001

% Activity

26%

33%

41%